Bulky items collection
If you have large household items you can’t donate, recycle, or take to a recycling centre, you can book a home collection through our bulky waste service.
Before you book
Reusing items is better for the environment than recycling or disposal. Please consider:
- Selling or giving away items online - using platforms such as eBay, Freegle, Freecycle, Gumtree
- Donating to charity – Many charities, such as British Heart Foundation, DEBRA or Emmaus, accept good-quality furniture and may offer free collection.
What we collect
Below is a list of items we can collect, grouped by category:
| Category | Items |
|---|---|
| Bedroom | Bed frame, bedside table, chest of drawers, cot, dresser, dressing table, futon, mattress, mirror, table lamp, wardrobe, bunkbed, storage box |
| Bathroom | Sink, shower tray, shower cubicle, bath, toilet |
| Dining room | Table, chairs |
| Gym | Exercise bike, rowing machine, treadmill, weights bench, weights |
| Kitchen | Freezer, cooker, dishwasher, fridge, fridge freezer, American-style fridge freezer, bar stool, microwave, tumble dryer, washing machine |
| Living room | Coffee table, display cabinet, TV, footstool, freestanding unit, settee, sofa, armchair, sofa bed, standing lamp, wall unit |
| Office | Bookcase, computer, desk, desk chair, filing cabinet, printer |
| Outside | Barbecue, bicycle, swing, slide, sandpit, trampoline, paddling pool, sports posts, composter, garden furniture, hedge cutter, ladder, lawnmower, patio heater, patio umbrella, strimmer, sun lounger, water butt, wheelbarrow, fence panel, shed |
| Other | Fish tank, portable electric heater, portable gas fire, sewing machine, carpet, lino flooring, underlay, internal doors, vacuum cleaner, piano |
What we do not collect
We can not collect:
- Vehicle parts
- Green waste or logs
- Cardboard
- Asbestos
- Fluorescent tubes
- Building waste
- External doors or windows
- Kitchen cupboards, worktops or tiles
- Fixtures and fittings
- Bags of rubbish or soil
- Clothes
- Paint
- Gas canisters
Many of these items can be taken to your local Recycling Centre. Find out what you can recycle on the WasteAware website.
Cost
| Number of items | Standard fee | Dacorum Card holder fee |
|---|---|---|
| 1-3 items | £56 | £45 |
| 4-6 items | £86 | £60 |
Please note:
- Each collection day is charged separately
- American-style fridge freezers cost £86 each
- Some large items count as more than one item (for example: a corner sofa equals two items)
- Costs will be shown clearly on the online booking form.
Collection days
| Collection day | Items collected |
|---|---|
| Tuesday | General household items |
| Wednesday | White goods, electrical, metal items, large mirrors |
| Thursday | Items containing Persistent Organic Pollutants (POPs) - for example, upholstered furniture) |
Please note: POPs (Persistent Organic Pollutants) are harmful chemicals that break down slowly and can contaminate the environment. We will collect items containing POPs separately and must not be placed in your grey bin.
Book a collection
Log into your MyDacorum account, select the items you want collected, and choose from the available dates.
On collection day
Please make sure you:
- Place items out by 6.45am – Collections take place between 6.45am and 4.15pm.
- Put items outside – We cannot collect from inside your home, garages, sheds or up/down steps.
- Place items near the road – Put them where you indicated during booking.
- Keep items visible and accessible – No blocked paths or obstacles.
- List items accurately – We only collect the items listed in your booking.
- Remove all contents – For example, empty fridges/freezers, remove items from shelves or cabinets.
Cancellations or changes
Via your MyDacorum account, you can:
- Cancel your booking by midday the day before collection (for a refund)
- Add, swap or replace items up to 24 hours before collection.
Take your items to a recycling centre
You can take bulky household items and garden waste to the Recycling Centres in Hemel Hempstead (Eastman Way) or Berkhamsted (Northbridge Road) free of charge. For more details, see our Recycling Centres page.
Page Last Updated: Thursday, 11 December 2025 at 12:46 PM