Bulky items collection

Donate your items

It is always better to give your items to someone else to use rather than recycling or disposing of them. There are plenty of ways to do this, either by giving them away for a small price or free of charge on sites such as eBayFreegle, Freecycle, Gumtree or various Facebook community groups.

If you have good-quality items to donate, such as furniture, local charity shops are happy to accept these. And many offer a free collection service. Contact British Heart FoundationDEBRA or Emmaus.

Bulky items collection

We provide a paid collection service for unwanted bulky household items. A bulky item is considered to be anything you could take with you when moving home. For example, free-standing items such as beds, wardrobes, settees, fridges and cookers.

Please note: Building material, or anything that is part of the fabric of the house, such as rubble, car parts and kitchen units, are not considered to be bulky household items.


From 1 April 2020, the following charges apply:

  • Up to three items £45, Dacorum Card holder £36
  • Up to six items £70, Dacorum Card holder £49
  • Over six items, or unusual items, a quoted collection may be possible.

Book a collection

Call 01442 228000 and ask for 'Waste Services' for advice and to book a collection.

Providing that your payment is received before your booked collection slot, collection of your items will be made from the boundary of your property between 6.45am and 4.15pm on the arranged day.

Please note: metals, electricals and ‘white’ goods (such as fridges, freezers, cookers and washing machines) are collected on a separate day to ordinary household items.

In order to safeguard our staff, please make sure to use good standards of hygiene when placing items out for collection. If anyone in your household is in isolation or showing symptoms of COVID-19, please do not book a bulky waste collection. 


In order to get a refund, any booking cancellations must be completed by midday the day before the collection date. If we have already collected part of your order no refund can be given. (This means that if you have a collection booked for a Friday, the cancellation must be made no later than midday Thursday.)

Take your items to a recycling centre

You can also take bulky household items and garden waste to the Recycling Centres free of charge. These are located at Eastman Way, Hemel Hempstead and Northbridge Road, Berkhamsted.

Please note: These centres are currently open for essential visits only and are accepting limited materials and items. Check the Hertfordshire County Council website for up to date information. 

Warning signCoronavirus (COVID-19): We continue to provide services online and via telephone. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Please call 01442 228000 and ask for the service you require. For council service updates and other advice, please see our COVID-19 page×