warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Waste text alerts

Sign up now

Extremes of weather, like snow and ice, can cause disruption to your waste collections. Now you can get up to date information about changes to your normal refuse and recycling collections sent straight to your mobile phone. We will also send you information about our recycling events throughout the year.

To sign up to the alerts, send a text message to 60777 stating: "DBC WASTE / your house number / your postcode"

For example, DBC WASTE 80 HP4 2DR

Your initial text will be charged at your standard network rate (it may be charged outside your inclusive text package). You will not be charged to receive the alerts.

To unsubscribe from the waste text alerts, text DBC WASTE STOP to 60777. Your text will be charged at your standard network rate.