warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Which bin do I use?

A blue lidded wheeled bin, green wheeled bin and grey wheeled bin and a green kerbside caddyWe offer a range of collection services to households throughout the borough.

Each household is provided with one grey bin, one blue-lidded bin, one green-lidded bin, one kitchen caddy and one kerbside caddy. We will collect your grey and blue-lidded bins on an alternate weekly basis, your kerbside caddy on a weekly basis and your green-lidded bin fortnightly between March and November.

Coronavirus (COVID-19) - changes to recycling and waste services

All regular kerbside collection services are currently running as normal. Due to the coronavirus (COVID-19) outbreak and increases in staff absence levels, some recycling and waste services may be impacted. Collection of grey bins, blue-lidded bins and food waste recycling will be prioritised, whilst other services may be suspended at short notice, such as garden waste. Any service changes will be updated on our Bins and recycling homepage.

Both Hemel Hempstead and Berkhamsted Recycling Centres are now open for essential visits only. For more information, please visit the Hertfordshire County Council website.

We are working hard to minimise the impact on your recycling and waste collections and we appreciate your understanding if services do change.

When are my bins collected?

Check your collection day

You can download a copy of the 2020-21 Waste Collection Calendar using the link above.

For more information or questions about your waste collection calendar, please email recycle@dacorum.gov.uk

Please ensure that the correct bins are placed on the boundary of your property by 6.45am on the day of collection.

Missed bin collections

Report a missed bin collection.

New/replacement bins

Request new or replacement bins.

More information

Please see our  Dacorum Recycles leaflet (PDF 11MB), which contains information on what can and cannot be recycled in the bins.

To find out more about what happens to your waste once it has been collected, visit our What happens to my recycling? page. And for top recycling tips, visit our Green 2021 page.