warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Report it 

Follow the links below to report issues online.

Anti-social behaviour

Report anti-social behaviour

Benefits

Report a change in circumstances

Bins and recycling

Report a missed collection

Complaints

Make a complaint
Make a complaint about a councillor

Council Tax

Report that you are moving home

COVID-19

Tell us about COVID-19 cases in your workplace

Dacorum Life

Report that Dacorum Life hasn’t been delivered to your home 

Dead animals

Report a dead animal 

Dog fouling

Report dog fouling
Report a full dog waste bin
Report a damaged or missing dog waste bin

Fly-tipping

Report fly-tipping

Footpaths

Report a problem with a footpath, bridleway or byway

Fraud

Report a suspected fraud

Graffiti

Report graffiti

Hate crime

Report a hate crime

Highways 

Report issues such as potholes, street lights not working and pavement problems

Homelessness

Report that you are at risk of homelessness

Housing

Report a suspected unlicensed House in Multiple Occupation (HMO) Report a suspected empty home

Litter

Report litter 
Report a full litter bin
Report a damaged or missing litter bin

Moving home

Report that you are moving home or have changed your name

Noise

Report a noise nuisance
Download our nuisance noise pack

Parking

Report a parking problem

Pavements

Report issues with pavements

Planning

Report a breach of planning control

Pollution (smoke, odour, dust)

Report a statutory nuisance

Potholes

Report potholes

Rough sleepers

Let us know about someone sleeping rough

Street nameplates

Report a damaged street nameplate

Street lighting

Report street lighting issues

Taxis

Make a complaint about taxis or private hire vehicles

Trees

Report a tree problem

Vehicles

Report an abandoned vehicle Report an untaxed vehicle