Report a fire or structural safety concern
Report a fire or structural safety concern
What you can report
You can raise concerns about fire or structural safety issues in a rented residential property. For example:
- Fire alarms or smoke detectors damaged or not working
- No fire extinguishers
- Damage to fire doors
- Poor or missing lighting/signage
- Blocked landings or hallways
- Building defects, such as cracks or parts falling off
- Walls or fences in danger of collapse
How to report a concern
To report a concern, please complete our online form:
Report a fire or structural safety concern
If there's a fire happening now
If a fire is in progress or there is immediate risk of harm to a person, please call 999 and ask for 'Fire'.
Commercial and owner-occupied property
If your concern is about a fire risk in a commercial property, or if you live in an owner-occupied home, please contact Hertfordshire Fire and Rescue.
Emergency repairs to council homes
If you need to report an emergency repair for a council home, or if your council-owned home has already been damaged by fire, call our Freephone number 0800 018 6050 (calls are recorded).
Our out-of-hours emergency repairs service operates 24 hours a day, every day of the year (including Christmas Day).
Page Last Updated: Wednesday, 21 May 2025 at 01:43 PM