warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Contact us

Online

  • You can update your details using My Account
  • You can pay your rent online via our payment portal
  • Like us on Facebook or follow us on Twitter for updates and information about the housing service.

Email and telephone

To contact us about a specific issue, please use the following email addresses. Alternatively, you can call 01442 228000 and ask for ‘Housing’ or the name of the person you wish to contact.

Anti-social behaviour

If you are concerned about an anti-social behaviour issue, please contact us.

Complaints

For more information, please see our complaints page.