warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×


MyDacorum is the secure and flexible way to access our services and your personal information.

Why register?

By signing up to MyDacorum you can take advantage of these benefits:

  • Bin collection reminders - never miss a bin collection by activating our text/email reminders, which include information on which bins to put out
  • Quick-fill forms - just fill in the bits that need reporting and we'll do the rest
  • Quicker payments - pre-filled with your contact details
  • Online statements - view your Council Tax statements online anytime you want
  • Local information - find out information about your local area, including your local councillors

What you need to register?

Registering for a MyDacorum account is quick and easy. Please make sure you have the following information to hand:

  • Personal information such as your name and address
  • Mobile phone number and an email address
  • Council Tax account reference number, this will be on your Council Tax statement
  • If you are one of our housing tenants you will need your tenancy number, which you can find on your rent statement
Register now