warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Housing advice

Are you a home seeker or thinking about your housing options? We might be able to help you.

If you are unsure about what housing is available to you and would like to find out what your next steps may be, please use our housing options tool, where you will find advice and information about a range of housing options.

Our  Baseline service offer (PDF 301KB) sets out how we will respond to your queries and work with you to resolve your housing situation.

To find out more about the options available to you, please click the links below.