warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Penalty Charge Notices (parking tickets)

We enforce parking restrictions on the street and in off-street council run car parks. Saba Park Services UK Limited carries out this task on our behalf.

Our Civil Enforcement Officers (previously called traffic wardens) issue tickets called ‘Penalty Charge Notices’ (PCNs) to motorists who have parked incorrectly.

Payment

For more serious parking contraventions (for example - you have parked in a bus stop or on a double yellow line), the penalty charge is £70.

  • If you pay within 14 days from the date of the issue of the Penalty Charge Notice, the penalty charge reduces to £35.

For less serious parking contraventions (for example - you have parked in a bay with an expired pay and display ticket), the fine is £50.

  • If you pay within 14 days from the date of the issue of the Penalty Charge Notice, the penalty charge reduces to £25.

Do not pay the parking ticket if you wish to challenge it.

If you challenge the parking ticket do not make a payment until you receive our response.

If you pay we will be unable to accept your challenge.

Pay your parking ticket (Penalty Charge Notice)

Appeals

If you feel that you should not have been issued a parking ticket, you can appeal against it using the online challenge function.

Please note: when providing supporting information using the online challenge function (via the button below), please ensure that when you reach the ‘Supporting documentation’ stage of the process that you select a file using the ‘Browse’ function and then click ‘Add’ before pressing ‘Send’.

Challenge your parking ticket (Penalty Charge Notice)

Penalty Charge Notices cannot be challenged online on the same day that the penalty was issued.

Personal data

Personal data has been collected in order to serve this Penalty Charge Notice and enforce the parking terms and conditions. As a contravention has occurred, your personal data may be collected, processed, shared and retained in order to carry out the performance of a public task and fulfil our legal obligations.

For more information, please visit our privacy policies page.

More information