warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Pollution

We investigate complaints of pollution from neighbouring domestic and commercial premises. We can deal with the following as statutory nuisances under the Environmental Protection Act:

  • Accumulations
  • Noise or vibration
  • Smoke, fumes or gases from premises
  • Dust, steam or smells from business premises
  • Odours from domestic premises
  • Premises in a poor state

Reporting an issue

If you're being affected by one of the above issues, we recommend that, initially, you discuss it informally with the owner or occupier of the premises where the issue is coming from. It is possible that they are not aware that it is causing an adverse effect, and may be able to take action to resolve the issue.

You may also report issues to us for further investigation, using our online form:

Report a nuisance

Contact us

Telephone: 01442 228000
Email: ecp@dacorum.gov.uk

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