warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Emergency incidents in Dacorum

Hertfordshire is a safe place to live, but disasters can happen. If they do, many different agencies will be involved in the response, as no single agency has all of the skills or resources needed.

These organisations have planned their responses, which helps to avoid any confusion in the immediate aftermath of an incident.

We have an important role to play in an emergency in the borough. We are committed to providing information and advice to our residents about any potential emergency.

These pages will be updated with advice and guidance if there are any emergencies.

What can I do?

The good news is that there are simple things you can do to make sure you are ready to deal with an emergency, particularly if you think ahead and make some plans. Hertfordshire County Council's Ready For Anything webpages are full of information to help you do just that.

If you are a business, Hertfordshire County Council also has information on business continuity, with resources to help you plan for resilience.

Severe weather advice

We have a page on Severe weather advice, telling you what you can do to be prepared, as well as how our services will be affected.

Contact us

For more information on our planning or response in an emergency:

Email: ecp@dacorum.gov.uk

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