warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

How to make an information request

Before you make a request, please check the  Publication scheme (PDF 586KB). All information requests must be made in writing.

Your request must include:

  • a clear description of what information you are looking for
  • a contact name
  • your postal or email address.

We will deal with your request under the Freedom of Information Act.

Email your request to foi@dacorum.gov.uk

Or you can download and complete an  Freedom of Information request form (PDF 397KB). Send your completed form to:

Freedom of Information Department
The Forum
Hemel Hempstead

Help and advice

Please see our list of frequently asked questions below for more advice.