warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Freedom of Information

The Freedom of Information Act 2000 gives every citizen the right to request information from public sector organisations including Government, local authorities, the National Health Service, schools, the Police and the Fire Service.

Some of the information we hold is exempt. For more information, please see our exempt information page.

Please read our  Freedom of Information Policy (PDF 164KB).

Our publication scheme

We already make a lot of the information we hold available, either by publishing it on our website or by making it available for you to inspect.

Our publication scheme provides a guide to the information that we publish regularly or intend to publish in the future. Download our  Publication scheme (PDF 479KB). If you cannot find information you want in our publication scheme or by searching our website, you will need to ask us for it.

Submitting a Freedom of Information request

Before you submit a Freedom of Information request, please check our “Information you can find on our website” section (below) or Common freedom of information requests page, as we might have already published it.

If you want to submit a request, please email foi@dacorum.gov.uk giving as much detail as possible about your request. We may contact you to clarify your request.

Information you can find on our website