warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Special parking permits

If your needs don’t match the normal permit criteria, we may be able to grant you a special permit. For instance, if your health means that you depend on visits from family carers on a regular basis, and you need a permit for them to use when they visit, we may be able to help.

When you apply for a special permit you will need to provide evidence which supports the need for regular visits by a carer, a letter from a doctor may be sufficient.

Special permits are counted as one of the three resident permit allocation and are charged at the same rate:

  • First permit: £40
  • Second permit: £60
  • Third permit: £80

Apply for a special residents parking permit

Please write to us with as much information as possible explaining your reasons why you need a special carer's permit and then send your letter with the required medical evidence to: Parking Services, PO Box 921, Hemel Hempstead, Hertfordshire, HP1 1ZP. Alternatively, email parking@dacorum.gov.uk with an electronic copy of the GP's letter and the proof of residence. We accept PDFs or JPGs.

If you do not have a scanner, then please take a photo of the documents using a smartphone and then email the photos. If you do not feel comfortable doing this, please contact us and we can arrange a solution.

Privacy

We have a duty to protect the public funds we administer, and may use the information that you have provided on this form to prevent and detect fraud. We may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

For more information, please visit our privacy policies page.