warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Privacy policies

Privacy policies for each of our services can be found below:

Active Dacorum

 Active Dacorum privacy policy (PDF 542KB)

Appropriate Policy Document (DPA 2018)

 Appropriate Policy Document (PDF 435KB)


CCTV privacy policy (see code of practice)

Commercial Assets and Property Development

 Commercial assets and property development privacy policy (PDF 546KB)

Filming in Dacorum

 Filming in Dacorum privacy policy (PDF 491KB)


 Financial Services privacy policy (PDF 555KB)
 Tenants Home Contents Insurance privacy policy (PDF 726KB)

Healthy Hub Dacorum

 Healthy Hub Dacorum privacy policy (PDF 541KB)

Home Energy Efficiency Grants / Decarbonisation Funds

 Home Energy Efficiency Grants privacy policy (PDF 607KB)


 Housing privacy policy (PDF 569KB)
 Moving With Dacorum privacy policy (PDF 556KB)
 Privacy notice for tenants/buyers of new social housing tenancies/sales (PDF 168KB)
 Privacy notice for all social housing tenants of CORE data provider (PDF 203KB)

Human Resources

 Human Resources privacy policy (PDF 552KB)
 Sharing of occupational health or medical information (PDF 433KB)

Legal and Contracted Services

Register to vote privacy policy
 Legal Governance privacy policy (PDF 603KB)
 Licensing privacy policy (PDF 550KB)
 Electoral Registration privacy policy (PDF 564KB)


 MyDacorum privacy policy (PDF 370KB)

NHS Test and Trace

 NHS Test and Trace (PDF 465KB)
 NHS Test and Trace – self-isolation payment scheme privacy policy (PDF 455KB)

Parking Services

 Parking Services privacy policy (PDF 441KB)  


 Building Control privacy policy (PDF 539KB)
 Development Management privacy policy (PDF 559KB)
 Land Charges privacy policy (PDF 447KB)
 Enforcement privacy policy (PDF 545KB)

Revenues, Benefits and Fraud

 Revenues, benefits and fraud privacy policy (PDF 598KB)
 Data Protection Impact Assessment - Dacorum Borough Council, DWP and HMRC Digital Economy Act Data Sharing Pilot (PDF 885KB)

Strategic Planning and Regeneration

 Strategic Planning and Regeneration privacy policy (PDF 555KB)
 Maylands Business Centre and Enterprise and Innovation Team privacy policy (PDF 548KB)

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