warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Customer accounts - change your details

In order to make payment as smooth and hassle-free as possible, you can update your details using the form below.

Please make sure you use the customer account number listed on your invoice.

This is your six-digit account number. You will find it on correspondence from us, and it will be called either '"account reference" or "customer number".

How we use your information

We process your information in accordance with the UK GDPR and Data Protection Act 2018.

For more information, please see our privacy policies.