warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Venue and timetable

Hearing sessions began on Tuesday 9 October 2012 and closed on Thursday 18 October 2012. They were held in the Bulbourne Room, Civic Centre, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1HH.

A programme for the hearing sessions, together with details of the matters discussed, are detailed in the following documents.

 Programme of Hearing Sessions - Issues and Questions (PDF 220KB)

 Hearing Agenda (PDF 155KB)