Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070
As one of our tenants, many of your rights are set out in law and will depend on the type of tenancy that you have with us.
The Right to Manage lets tenants and leaseholders take over certain management responsibilities from their landlord. (You would first need to set up a Tenant Management Organisation with the backing of other tenants in your area.)
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