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Paying for parking

PayByPhone logo - our telephone payment provider for parking

Our parking payment provider is PayByPhone.

How to use PayByPhone

Via the app

  1. Download the PayByPhone app from the App Store, Google Play or AppGallery. 
  2. Enter the location code (found on the side of the Pay and Park machine or on nearby signage if there are no machines), select your stay duration, and confirm.

Via phone, website or text

Help and support

The PayByPhone website has more information, including a dedicated support centre.

You can also watch demonstration videos on how to use the app and service.

Costs

  • Service charge: 5p (added to the cost of your parking session)
  • Optional text reminders: 20p each.

If you don't have a smartphone

You can use any mobile phone to buy a parking session by calling 0330 400 7275 or texting 65565. You can also pay by cash or card if there is a Pay and Park machine at that location. Please check the signage.

Our sites and location codes 

Hemel Hempstead

PayByPhone locations and numbers for Hemel Hempstead
PayByPhone Location NumberLocation
803950Wood Lane End car park
803951The Gables car park
803952High Street car park (Old Town)
803953Queensway car park
803954Alexandra Road car park
803955Water Gardens North, Lower Deck
803956Water Gardens North, Upper Deck, White Zone
806427Water Gardens North, Upper Deck, Red Zone
803957Water Gardens South
810376Dacorum Way car park
803958Moor End car park
803959Park Road car park
803960Waterhouse Street on-street bays
803961Alexandra Road on-street bays
803962Cemetery Hill on-street bays
803963St John's Road on-street bays
803964Cotterells on-street bays (by Gade Point)
803965Cotterells on-street bays (by school playing field)
803966London Road on-street bays
808012Marlowes on-street bays

Boxmoor

PayByPhone Location NumberLocation
803967Cowper Road car park

Apsley

PayByPhone locations and numbers for Apsley
PayByPhone Location NumberLocation
803968Durrants Hill car park

Berkhamsted

PayByPhone locations and numbers for Berkhamsted
PayByPhone Location NumberLocation
803969Water Lane car park
803970St John's Well Lane car park
803971Lower Kings Road car park (Floors 0 to 3)
803972Lower Kings Road car park (Floors 4 to 5)
810390Canal Fields car park (for a 4-hour free parking session)
803973Lower Kings Road car park (Floors 6 to 7 - Saturdays and Sundays only)
803974High Street on-street bays (North of Kings Road)
806059High Street on-street bays (South of Kings Road)
806059Prince Edward Street - Please use the same location code as the High Street (South of Kings Road)

Tring

PayByPhone locations and numbers for Tring
PayByPhone Location NumberLocation
810377High Street on-street bays
803975The Forge car park
803976Church Yard car park
803977Frogmore Street (East) car park
803978Frogmore Street (West) car park
803979Victoria Hall car park
803980Old School Yard

Kings Langley

PayByPhone locations and numbers for Kings Langley
PayByPhone Location NumberLocation
810391The Nap car park (for a 4-hour free parking session)
810392Langley Hill car park (for a 4-hour free parking session)
810378High Street on-street bays

Page Last Updated: Thursday, 15 May 2025 at 08:31 AM