warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Our vision

Our vision for Dacorum is to provide good quality, affordable homes, particularly for those most in need. This is in line with our Vision and priorities: corporate plan 2020-2025 and is reflected in all of our strategies and policies, details of which can be found on this page.

Annual Report

Every year, we publish a report setting out our aims for the year ahead and giving updates on performance over the previous year. Please see our  Annual Report 2020-2021 (PDF 6.5MB).

Housing strategies

Housing policies

Contact us

All of these documents are available in alternative formats. If you would like to request one in another format, such as audio, large print, braille or in another language, please contact us using the details below.

For further information on these strategies and policies, please email housing.engagement@dacorum.gov.uk or call 01442 228000 and ask for 'Housing Engagement'.