warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Help to Move

We're committed to assisting households to move into appropriately sized accommodation where possible.

We know that many tenants would like to move to smaller or more suitable accommodation, but are put off doing so by the thought of upheaval and the cost of moving. For more information, please view our  Help to Move Policy (PDF 709KB).