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• You and your partner have reached State Pension age

  Both you and your partner (if you have one) must have reached State Pension age. If one of you is still under State Pension age, you will have to apply for Universal Credit.

  You can check your State Pension age on the Government website.

• You live in exempt accommodation

  This is applies if your landlord (or someone acting on their behalf) also provides you with care, support or supervision.

  Your landlord must be a:

  • non-metropolitan county council in England
  • housing association
  • registered charity or
  • voluntary organisation.

  Care, support and supervision usually means providing help with daily living tasks so that you can live more independently.

• You live in supported housing

  This is accommodation where you receive care, support or supervision but it is not provided by your landlord. For example, you receive a care package funded by Hertfordshire County Council.

  Your landlord must be a:

  • non-metropolitan county council in England
  • housing association
  • registered charity or
  • voluntary organisation.

  If you live in Dacorum Borough Council supported housing, and you have not reached State Pension age, you must apply for Universal Credit instead.

  Care, support and supervision usually means providing help with daily living tasks so that you can live more independently.

• You live in a refuge

  This is accommodation for those fleeing domestic abuse.

  Your landlord must be a:

  • local authority
  • housing association
  • registered charity or
  • voluntary organisation.
• You live in The Elms (our hostel for homeless people)

  The Elms is the only local authority hostel in Dacorum.

• You live in temporary accommodation

  This is emergency accommodation we provide under our homelessness duties. You will usually be given temporary accommodation while we decide your homeless application.