warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Building Control

Our Building Control services are provided by Hertfordshire Building Control Limited (HBC). 

HBC was set up in 2016 to provide quality Local Authority Building Control services in seven of Hertfordshire’s 10 districts and boroughs, which own it. We have become its eighth member.

Hertfordshire Building Control ensures quality buildings and adds value for customers and communities by leading the compliance process. It helps to protect the interests of property owners by ensuring that architects and builders operate in compliance with building regulations. It does this in a consultative way to ensure that each project runs as smoothly as possible.

To streamline the application process, Hertfordshire Building Control enables applications to be submitted online, either through the Planning Portal or directly on its website.

Contact details

You can contact HBC in the following ways:

Website: www.hertfordshirebc.co.uk
Email: building.control@hertfordshirebc.co.uk
Telephone: 01438 879990
Address: 4th Floor, Campus West, Welwyn Garden City, Hertfordshire, AL8 6BX.

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