warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Approved stonemasons

As part of our commitment to raising standards, we now ensure that all stonemasons working in our cemeteries have passed their British Register of Accredited Memorial Masons (BRAMM) or National Association of Memorial Masons (NAMM) installation test. They have also undergone the BRAMM or NAMM Business Registration, ensuring they have the correct public liability insurance and issue guarantees for their workmanship.

Where membership of NAMM or BRAMM isn't present, we ensure that BS8415 standards have been achieved, in conjunction with the correct public liability insurance and workmanship guarantees.

Please ensure that your mason gives you a guarantee or certificate of compliance for their workmanship.

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