warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Claims history

Have any incidents occurred in the past five years which would have caused you to make a claim for household contents or personal effects, whether or not you were insured at the time?

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