warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Rising damp

Owned property

If you think that you have rising damp then you need a building surveyor to investigate the problem. They will be able to tell you exactly what is causing the problem and how to fix it.

The Royal Institution of Chartered Surveyors (RICS) lists companies with qualified building surveyors and gives some advice.

Rented property

If you rent your home then you will need to contact your landlord to get the problem fixed. Tell us about the problem if you are in a Dacorum Borough Council-owned property.

Environmental Health will only be able to help if this does not solve the problem, or your landlord refuses to fix the issue.