warning sign Our Customer Service phone lines will be closed on Good Friday (15 April) and Bank Holiday Monday (18 April). During these times you can still use all our online services.

You can also contact the emergency council housing repairs service on 0800 018 6050 and make payments using our 24 hour automated service on 0345 370 6070  ×

Compliment our staff

Please use the form below to let us know if a staff member or team have provided you with outstanding service.

These compliments are collected together and the staff members are then nominated for our quarterly Employee Award.

Please put in the employee or team's name or team's that you want to compliment

Please include some details about why you were impressed with their service

This is not required and will not be passed on to the individual.

This is not required but would be useful if you are complimenting a particular team (such as a bin collection round).

How we use your information

We process your information in accordance with the UK GDPR and Data Protection Act 2018.

For more information, please see our privacy policies.